Support

Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A popup will show up. It comprises thorough info about all the actions that you can carry out on the given page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive variety of video tutorials demonstrating how to work with our Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a glance at our comprehensive FAQ section, which includes questions asked by actual users and provides real solutions. We periodically "revamp" our FAQ database with new questions & answers so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can touch base with our fantastic team of client support engineers available 24x7 and eager to help you with any query. Each trouble ticket you submit will be responded to within 60 minutes (the average ticket response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.